How much does the booking voucher cost?
The reservation of a reciprocal language exchange stay or an au pair stay is a service provided free of charge by the site. However, a Booking Voucher fee is charged by Lingoo for the reservation of a paid language homestay organised between a Guest Member (Adult, Parent or Group Member) and a Host Member (Host Family or Teacher Member) . The Booking Voucher fee is charged by Lingoo to cover the costs of the services we provide to Hosts and Guests.
The Booking Voucher fee charged ranges from 15% to 20% of the price of half or full-board, and of language lessons included automatically for Teachers’ stays, (plus VAT tax if applicable). The fee is divided between the Host and Guest, depending on the level of Guest membership.
- For Guests who are Full members, the Booking Voucher equals 15% of the price of half or full-board, and language lessons included automatically for Teachers’ stays. At the moment of payment, the Host or Teacher will discount the agreed price of the stay by an amount equal to the Booking Voucher (net). Guest will not pay any booking fees (except VAT where applicable).
- For Guests who are Verified members, the Booking Voucher equals 17.5% of the price of half or full-board, and language lessons included automatically for Teachers’ stays. At the moment of payment for the stay, the Host will discount the agreed price by 15% (net). The difference of 2.5% (plus VAT if applicable) is at the Guest’s expense.
- For Guests who are Free members, the Booking Voucher equals 20% of the price of half or full-board, and language lessons included automatically for Teachers’ stays. At the moment of payment for the stay, the Host will discount the agreed price by 15% (net). The difference of 5% (plus VAT if applicable) is at the Guest’s expense.
The first Booking Voucher fee for a Free Member will also include a one-off charge for the verification of their identity and address. After paying the verification charge, the Free Member will be automatically upgraded to the Verified Membership status and will benefit from a lower booking fee for subsequent reservations. The one-off Verification charge is 19€.
Lingoo applies a minimum Booking Voucher price on all paid reservations. The minimum booking price varies by region but will never be more than 160€. Booking Vouchers that are subject to this charge will include an amount on the invoice indicated as “Booking admin fee”.
After the homestay is confirmed, payment of the stay itself is done independently of the site and directly between both Members concerned, according to the Host's payment terms and payment details shown on the Host’s profile as well as in the PDF Contract.